Shipping Policy
Delivery Time
● For orders outside Rawalpindi and Islamabad, the estimated delivery time is 3-4 business days
Shipping Charges
● A flat shipping fee of PKR 300 will apply on each order.
Payment Methods
Order Tracking
Delivery Partner
Delivery Address
International Shipping
● Please note that additional custom duties, taxes, and fees may apply, which will be the customer responsibility.
Warranty and After-Sale Service
Returns & Exchange Policy
● The product must be unused and in its original packing.
● The product must have all the relevant invoices.
● The product must be eligible for a refund based on the special terms mentioned in the warranty.
● To initiate a refund or exchange, reach out to our support team. They will guide you through the process and with the necessary instructions.
● You have to fill a return form which includes details such as your name, contact information, order number, product detail and reason for return.
● All our devices come with a comprehensive one-year warranty.
● This warranty covers manufacturing defects and faults in the product.
● Contact our support team for assistance if you encounter any problem with your device within the warranty period.
● Once we receive your returned item and inspect it, we will notify you of the status of your refund.
● If your return is approved, we will initiate a refund to your original payment method.
● Please note that it may take some time for the refund to be processed in your account, depending on the payment method